Terms and Privacy

Terms

Publisher: Mobility Europe, powered by MR L&V GmbH
Legal Address: Maria-Tusch-Straße 22/99, 1220 Vienna, Austria
Company Registration Number: FN 532834 f
VAT Number: ATU75616978
Business Description: Logistics and rental services with a fleet of 8 cars and 19 trucks.

Acceptance of Terms & Conditions
By using our website, you agree to these Terms & Conditions, including our Privacy Policy. We recommend reviewing them regularly and keeping a copy for your records.

Use of the Website
You agree not to:

  • Use our site for illegal purposes or to distribute harmful or offensive content.
  • Disrupt access to our site or systems, or transmit harmful software.
  • Violate intellectual property rights or impersonate others.
  • Misrepresent your affiliation with us.

Failure to comply may result in access restrictions.

Information Accuracy
While we strive for accuracy, we are not responsible for errors or outdated information on our site.

Intellectual Property
All content and trademarks on our site are owned by Mobility Europe or third parties. You may not use or reproduce our content without permission.

Links to Third-Party Websites
Our site may link to other websites with different privacy practices. We recommend reviewing their privacy statements.

Disclaimer of Warranty
Our site is provided “as is” without any warranties. We do not guarantee uninterrupted, error-free service or that the site will meet your expectations.

Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from your use of our site, including loss of profits or data.

Privacy Policy
Our Privacy Policy is incorporated into these Terms & Conditions. You agree to our use of personal information as outlined in the Privacy Policy.

Security Policy
We use secure technology to protect your information. For more details, see our Security Policy.

General
Failure to enforce any term of these Terms & Conditions does not constitute a waiver. If any provision is deemed invalid, the remaining terms will still apply.

Applicable Law & Jurisdiction
These Terms & Conditions are governed by Austrian law. Disputes will be resolved in the competent courts of Vienna, Austria.

Policy for Mobility Europe

1. WHO PROCESSES YOUR PERSONAL DATA?
Mobility Europe, powered by MR L&V GmbH, located at Maria-Tusch-Straße 22/99, 1220 Vienna, Austria, is responsible for processing your personal data collected through our website, mobile apps, and service locations. We are committed to protecting your personal data in accordance with this Privacy Policy.

2. WHAT PERSONAL DATA DO WE COLLECT?
We collect various types of personal data to provide our services. This includes:

  • Identification Data: Title, name, email, phone number, address, driver ID, date and place of birth.
  • Additional Drivers: Similar identification data for additional drivers.
  • Driving Licence & Passport Details: Number, issue date, place of issue, and validity.
  • Payment Data: Account and card numbers.
  • Financial Data: Invoices.
  • Incident Data: Information on vehicle damage, accidents, and administrative offences.
  • Flight Information: For airport vehicle pick-ups.
  • Vehicle Data: User manual instructions for data deletion.

We may also receive data from third parties, including credit reference agencies and authorities.

3. HOW DO WE USE YOUR PERSONAL DATA?
We process your data for the following purposes:

  • Reservation Management: Confirm, modify, or cancel bookings; manage rentals and payments; handle claims and insurance.
  • Legal Compliance: Verify driving licences and identity, manage fines, and meet legal obligations.
  • Legal Claims: Enforce and defend legal claims.
  • Controlling & Reporting: Improve and monitor our services.
  • Credit & Risk Assessment: Evaluate creditworthiness.
  • Marketing: Offer tailored products and conduct market research.

4. WHO RECEIVES YOUR PERSONAL DATA?
Your data may be shared with:

  • Service Providers: IT services, auditors, banks, and insurance companies.
  • Credit Agencies & Collection Services: For credit assessment and debt collection.
  • Legal Entities: For legal claims and compliance.
  • International Transfers: If you book or reserve services outside Austria, data may be transferred to those locations, adhering to applicable protection standards.

5. HOW LONG DO WE STORE YOUR PERSONAL DATA?
Data retention periods vary by purpose:

  • Reservation & Rental Management: 7 years post-reservation.
  • Legal Claims & Fines: As required by law.
  • Marketing & Reporting: As needed for business operations.

6. YOUR RIGHTS
You have rights under data protection laws, including:

  • Access, Rectification, Erasure, and Restriction: Manage your data.
  • Objection & Portability: Limit processing and transfer data.
  • Consent Withdrawal: If processing is based on consent.

To exercise these rights, contact us at dataprivacy@mobilityeurope.com. You may also file a complaint with the relevant data protection authority.

7. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is subject to updates. The latest version will be posted on our website.

8. CONTACT DETAILS
For questions about your data or this policy, contact our Data Protection Officer at:

With over 10 years of experience in European travel destinations, we proudly introduce our new Austrian transportation and tourist logistics brand, launching in 2024.

Our mission is to provide seamless, personalized transportation experiences across Europe, leveraging our deep industry knowledge.

Our OKRs : Expand Market Presence , Enhance Customer Satisfaction, Grow Operational Capacity, Sustain Financial Growth

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